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Politique d’expédition

Shipping Information

Shipping Policy

At Old Jewels LLC, we aim to provide efficient and reliable shipping services to ensure that your jewelry reaches you in a timely manner.

1. Processing Time

Orders are typically processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Rates

We offer various shipping options, including standard and expedited shipping. Shipping rates are calculated at checkout based on the delivery address and the shipping method selected. You will be notified of the shipping cost before completing your purchase.

3. International Shipping

Currently, we only ship to select international locations. International shipping rates and times vary by destination. Please check the shipping details at checkout for specific international rates.

4. Shipping Delays

While we strive to deliver your orders within the estimated time frame, shipping delays may occur due to factors beyond our control, such as weather, customs processing, or carrier issues. We are not responsible for any delays that occur during shipping.

5. Address Accuracy

Please ensure that all shipping information is correct at the time of purchase. We are not responsible for delays or undelivered packages due to incorrect address information.

6. Order Tracking

Once your order has shipped, you will receive an email with tracking information so you can monitor the status of your package. Please allow 24-48 hours for tracking information to update.

7. Shipping Restrictions

Certain items may be restricted for shipping to specific regions due to local regulations. If there are any issues with shipping an item to your address, we will notify you and provide alternative solutions if available.